FAQs

Below are some common questions. Feel free to get in touch if you’d like to know anything else. You can also submit a design brief questionnaire if you’d like to receive a no-obligation quote for a project.

Will my website look good on mobile devices?

Definitely. With mobile use so prevalent our websites are put through their paces on multiple devices during our rigorous testing phase. In fact, some customers prefer websites built first and foremost for the mobile experience. We’re obsessed with crafting beautiful sites that look great everywhere.

What happens if I want to amend my website later?

Because we build our websites using popular and well-loved tools, it’s quite possible that you can update your own site if you take a bit of time to learn how. It’s not hard, but if you do not wish to update your own site then we are happy to undertake the work for you, charged by the hour.

Who owns my website?

You do! It’s completely yours and you are free to do what you like with it.

Do I need to do anything to maintain my website once its up and running?

WordPress websites need to be kept up-to-date. The most important tasks include updating plugins, updating the theme and updating WordPress itself. It’s quite possible to learn how to do this yourself, or alternatively you can purchase a maintenance package from us, and we’ll take care of it for you. Ask about our maintenance packages to learn more.

Are there any extra costs I should know about?

You will need to purchase web hosting and a domain name for your website. Both are inexpensive and we can take care of this for you if you like. We also recommend that website owners ensure their sites are kept up-to-date. It’s possible to learn how to do this but you might want to pay a professional to do it so you don’t have to bother. In that case, ask us about our website maintenance plans.

What about hackers – will my website be secure?

Basically, yes it will, but there is a caveat. We make our websites with good security high on our list of priorities, but it’s very important you do not let plugins, the theme and WordPress itself become out of date by not updating them regularly. That’s why we offer a maintenance package, though you can learn how to do this yourself.

How can I contact you?

You can email us at info@utamastudio.com or contact us via the contact page.

Do I need web hosting?

Yes, you will need to purchase web hosting for your website. To summarise the essentials, web hosting can cost just a few pounds or dollars per month, and for many sites this is all you’ll need to spend. For projects with larger numbers of site visitors, investing more in good hosting is well worth it. We offer excellent value web hosting ourselves – ask us to find out more.

How do I get a domain name?

Domain names are sold online by numerous vendors. Our preferred place to buy domain names is hover.com. They have great customer service and include an identity protection service that many other places charge for. Feel free to speak to us if you need advice on your domain name.

What’s with all the mountains?

We love how mountains symbolise both strength and beauty, something we aspire to in every project we undertake.